When a patient with complex needs is discharged from hospital, with their consent we can collect information from the hospital's IT system and make this available to the patient's chosen community pharmacy. This enables the nominated pharmacist to provide follow up reviews and support.
Independent evidence shows that this significantly reduces the number of patient readmissions and can save the NHS £millions.
If you are planning to implement e-referrals on discharge or would like to know more, please get in touch with Kevin Noble, implementation lead, at firstname.lastname@example.org.
These documents are available for direct download.
|Bridging The Gap||Bridging the Gap documentation and project guide.|
|Information Governance||Partially pre-populated PharmOutcomes System Assessment Template to assist with Trust system risk assessments.|
|General links||Information template - your organisation information we need to initiate your contract.|
|Example hospital guidelines for hospital pharmacists.|
|Example hospital information letter for patients alternative to the example in Appendix 1.|
|Example Standard Operating Procedure for entering a referral to community pharmacy.|
|Example Standard Operating Procedure for amending a referral to community pharmacy.|
|Example Standard Operating Procedure for cancelling a referral to community pharmacy.|
|Example Standard Operating Procedure in the event of PharmOutcomes down time.|
(Not referenced in Bridging the Gap)
|Service Delivery - Understanding Transfer of Care reports.|
|Service Delivery - Managing Rejected Referrals.|
Our apologises for any inconvenience caused by not making these directly available but experience has shown that technical implementations progress much more smoothly for Trusts when we make direct contact with technical staff at the earliest possible stage.
Technical specification for transfer of care on discharge - HL7 v2
This is normally the only technical specification needed.
|Technical specification for transfer of care on discharge - CDA (HL7 v3).|
|Technical extension for 'notification only' extension option.|
|Technical extension for 'notification on admission' extension option.|
The following Information Governance documents are available on request from our Information Governance Lead on 01983 216699 or at email@example.com. Again we apologise for any inconvenience caused by not making these directly available but this is to ensure that distribution of the content is appropriately controlled:
|Information Governance||Partially pre-populated Privacy Impact Assessment for PharmOutcomes.|
|Pinnacle Information Governance and Technical Specification.|